An oldie but a goodie!
Jan. 27th, 2009 08:49 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
I'm bored and in the mood for procrastination. Here, have a Stupid Customer of the Day from my time at the Dungeon of Doom.
Me: Welcome to (satellite company) how can I help you?
Customer: Hi, I'm just calling to let you know that your satellite must've moved. Can you fix that as soon as possible please?
Me: Um... what makes you think the satellite moved?
Customer: My picture's all grainy and I lost a few channels. Can you just bump it back into place or something?
Me: I'm afraid that won't be possible. You will need to adjust your satellite dish to get the signal back. I can give you instructions for how to do it yourself, or we can send a technician within 24 hours.
Customer: No, no, there's nothing wrong with my dish, it's been in the same place for seven months.
Me: (knowing that there's been bad weather in his part of the country) Sir, is it windy where you are right now?
Customer: Yes, it's a bit of a storm actually. Now, are you going to move the satellite back or do I have to take this higher up?
Me: Sir, the satellite is in space. It didn't move. If you wait until the storm is over and then adjust your dish, the picture will come back.
Customer: You've been very unhelpful. Get your manager to call me back, I want to place a complaint. *click*
Me: Welcome to (satellite company) how can I help you?
Customer: Hi, I'm just calling to let you know that your satellite must've moved. Can you fix that as soon as possible please?
Me: Um... what makes you think the satellite moved?
Customer: My picture's all grainy and I lost a few channels. Can you just bump it back into place or something?
Me: I'm afraid that won't be possible. You will need to adjust your satellite dish to get the signal back. I can give you instructions for how to do it yourself, or we can send a technician within 24 hours.
Customer: No, no, there's nothing wrong with my dish, it's been in the same place for seven months.
Me: (knowing that there's been bad weather in his part of the country) Sir, is it windy where you are right now?
Customer: Yes, it's a bit of a storm actually. Now, are you going to move the satellite back or do I have to take this higher up?
Me: Sir, the satellite is in space. It didn't move. If you wait until the storm is over and then adjust your dish, the picture will come back.
Customer: You've been very unhelpful. Get your manager to call me back, I want to place a complaint. *click*
(no subject)
Date: 2009-01-28 07:26 pm (UTC)(no subject)
Date: 2009-01-28 08:02 pm (UTC)So far, ten years of vet practice have sadly given me an understanding that a lot of people consider thinking to be an unnecessary luxury, not to mention logic :) On the bright side, since I started watching SGA I've been happily imagining siccing Rodney McKay on the worst morons *grins*. It is ... therapeuthic.
(no subject)
Date: 2009-01-28 08:05 pm (UTC)