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An oldie but a goodie!
I'm bored and in the mood for procrastination. Here, have a Stupid Customer of the Day from my time at the Dungeon of Doom.
Me: Welcome to (satellite company) how can I help you?
Customer: Hi, I'm just calling to let you know that your satellite must've moved. Can you fix that as soon as possible please?
Me: Um... what makes you think the satellite moved?
Customer: My picture's all grainy and I lost a few channels. Can you just bump it back into place or something?
Me: I'm afraid that won't be possible. You will need to adjust your satellite dish to get the signal back. I can give you instructions for how to do it yourself, or we can send a technician within 24 hours.
Customer: No, no, there's nothing wrong with my dish, it's been in the same place for seven months.
Me: (knowing that there's been bad weather in his part of the country) Sir, is it windy where you are right now?
Customer: Yes, it's a bit of a storm actually. Now, are you going to move the satellite back or do I have to take this higher up?
Me: Sir, the satellite is in space. It didn't move. If you wait until the storm is over and then adjust your dish, the picture will come back.
Customer: You've been very unhelpful. Get your manager to call me back, I want to place a complaint. *click*
Me: Welcome to (satellite company) how can I help you?
Customer: Hi, I'm just calling to let you know that your satellite must've moved. Can you fix that as soon as possible please?
Me: Um... what makes you think the satellite moved?
Customer: My picture's all grainy and I lost a few channels. Can you just bump it back into place or something?
Me: I'm afraid that won't be possible. You will need to adjust your satellite dish to get the signal back. I can give you instructions for how to do it yourself, or we can send a technician within 24 hours.
Customer: No, no, there's nothing wrong with my dish, it's been in the same place for seven months.
Me: (knowing that there's been bad weather in his part of the country) Sir, is it windy where you are right now?
Customer: Yes, it's a bit of a storm actually. Now, are you going to move the satellite back or do I have to take this higher up?
Me: Sir, the satellite is in space. It didn't move. If you wait until the storm is over and then adjust your dish, the picture will come back.
Customer: You've been very unhelpful. Get your manager to call me back, I want to place a complaint. *click*
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